TERMS OF USE
Last Updated: June 28, 2024
PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE USING ANY OF THE RANALIA WEBSITES, APPLICATIONS, PLATFORMS, AND OTHER ONLINE PROGRAMS THAT POST A LINK TO THESE TERMS, OR THE MATERIALS, SOFTWARE AND CONTENT AVAILABLE IN OR THROUGH THEM (ALTOGETHER, "RANALIA ONLINE SERVICES").
BY DOWNLOADING OR USING ANY OF THE RANALIA ONLINE SERVICES, YOU AFFIRM THAT YOU ARE ABLE AND LEGALLY COMPETENT TO ACCEPT AND AGREE TO THESE TERMS AND OUR PRIVACY POLICY IF YOU DO NOT AGREE TO ANY OF THESE TERMS OR OUR PRIVACY POLICY, THEN YOU ARE NOT AUTHORIZED TO ACCESS OR USE ANY OF THE RANALIA ONLINE SERVICES.
These Terms constitute an agreement between Ranalia Biotech and its affiliates (collectively, “we” or “us”) and you. We recommend that you print out a copy of these Terms for your records.
PLEASE NOTE THAT THESE TERMS CONTAIN PROVISIONS THAT GOVERN THE RESOLUTION OF DISPUTES BETWEEN US AND YOU AND LIMIT OUR LIABILITY TO YOU.
Changes to Terms:
We may change these Terms so please check back from time to time. If we make material changes to these Terms, we will inform you in advance by posting a notice within the Ranalia Online Services. If you are a registered user or are on our electronic mailing list, we may also notify you of such material changes via email. We may ask you to affirmatively accept changes to these Terms at the time of your next account sign in, access or use of the Ranalia Online Services. All changes are effective when we post them and apply to your access and use of the Ranalia Online Services thereafter. Changes to the Dispute Resolution provisions (Section 20 below) do not apply to any dispute for which you or we have actual notice prior to the date that the revised Terms are effective.
Taxes:
You are solely responsible for any and all duties, taxes, levies or fees (including any sales, use or withholding taxes) imposed on or in connection with these Terms or the Ranalia Online Services by any authority.
Digital Millennium Copyright Act ("DMCA") Policy:
This DMCA statement constitutes part of the legal terms and conditions governing all users of the Ranalia Online Services. In compliance with the DMCA (Title 17, United States Code), Ranalia Biotech will respond to proper notifications of claimed copyright infringement with respect to material posted by users, and will take appropriate action including removing and disabling access to the allegedly infringing material. Ranalia Biotech also reserves the right to remove and disable access to any user-posted material which, in Ranalia Biotech sole judgment, may be infringing or violating another's intellectual property right, whether or not Ranalia has been notified by the rights holder.
Repeat Infringer Policy:
In accordance with the DMCA and other applicable law, Ranalia Biotech has adopted a policy of terminating, in appropriate circumstances, the accounts of registered users who are determined by Ranalia Biotech to be repeat infringers. Ranalia Biotech may also, in its sole discretion, suspend and/or terminate the account of any registered user who infringes another's intellectual property right, whether or not there is repeat infringement.
Liability for Misrepresentation under the DMCA:
Please note that, pursuant to the DMCA, any person who knowingly materially misrepresents that any material or activity is infringing, or that any material or activity was removed or disabled by mistake or misidentification, will be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by an online service provider, who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it.
Accordingly, if you are not sure whether certain material or activity infringes your or another's copyright, please consult with a qualified attorney.
Errors and Inaccuracies:
The Ranalia Online Services may contain errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, availability and other information. If any information in the Ranalia Online Services is inaccurate, incomplete or out of date, we reserve the right to correct, change or update such information or to cancel orders related to such information (including after you have submitted an order) without prior notice and issue a refund for amounts paid. We cannot guarantee that your computer’s display of color or other product features is accurate. If any product that you purchase is not satisfactory to you, your sole remedy is to return it (unused) for a refund.
Notice to California Residents:
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information:
The provider of the Ranalia Online Services is Ranalia Biotech,
6820 Moquin Dr NW, Huntsville, AL 35806.
You may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at 916-445-1254 or 800-952-5210. Their website is located at: http://www.dca.ca.gov.
Any California residents under the age of eighteen (18) who have registered to use the Ranalia Online Services and who have posted content or information on the Ranalia Online Services, can request that such information be removed from the Ranalia Online Services by contacting us at info@ranalia.com. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view.
California Transparency in Supply Chains:
We are dedicated to conducting business in compliance with all laws, regulations and ethics of fairness and human decency, both nationally and internationally. We seek to use suppliers who share our commitments, and agree to abide by our supplier code of conduct.
We screen suppliers on many business related criteria as well as their compliance with matters of law. We seek partners that comply with government regulations, including those concerning human ethics. Our suppliers are required to acknowledge, and agree to, our Supplier Code of Conduct.
We conduct periodic on-site, announced and unannounced, visits to our manufacturing and distribution facilities around the globe, during which our employees, third party auditors and other designated associates inspect facilities and observe conditions, workers and practices as well as the suppliers compliance with our supplier Quality management systems, Supplier Code of Conduct or contract terms, as applicable.
We maintain accountability standards, including a Code of Conduct for our employees and a Supplier Code of Conduct for our suppliers. If we determine that our employees or suppliers are engaged in slavery or human trafficking, our employees will be disciplined, up to and including termination, and our supplier relationships terminated.
All of our employees who are involved in supplier management are trained annually on administering our supplier Code of Conduct. In addition, all employees participate in an annual employee Code of Conduct training.
General Provisions:
No delay or failure on the part of Ranalia to enforce any part of these Terms will constitute a waiver of any of Ranalia rights under these Terms whether for past or future actions on the part of any person. Neither the receipt of any funds by Ranalia nor the reliance of any person on Ranalia actions will be deemed to constitute a waiver of any part of these terms. Only a specific, written waiver signed by an authorized representative of Ranalia will have any legal effect whatsoever. To the extent permitted by applicable law, if any provision of these Terms is determined to be illegal, invalid or unenforceable under present or future law, such provision will be deemed to be deleted without affecting the enforceability of all remaining provisions. These Terms will inure to the benefit of and will be binding upon each party’s successors and assigns. These Terms and the rights granted hereunder may be assigned by Ranalia but you may not assign them without the prior express written consent of Ranalia. The headings and captions contained herein are for convenience only.
Contact Ranalia:
If you have questions regarding any of these Terms, you can email us at info@ranalia.com, call us at 1-256-258-8692 or write to us at Ranalia Customer Service, Ranalia Biotech, 6820 Moquin Dr NW, Huntsville, AL 35806.